1. Acceptance of Terms
By registering, accessing, or using EcomCarto, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms apply to all users, including shoppers, vendors, and visitors.
EcomCarto reserves the right, at its sole discretion, to modify, update, or replace any part of these Terms at any time. Your continued use of our Services constitutes your acceptance of any changes.
2. Eligibility
You must be at least 18 years old or have legal capacity in your jurisdiction to enter into binding contracts to use our Services. By using EcomCarto, you represent and warrant that you meet this eligibility requirement.
3. Account Registration
- Creating an Account: To use certain features of EcomCarto, you may need to create an account. You must provide accurate, current, and complete information during registration.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify EcomCarto immediately of any unauthorized use or security breach.
- Account Termination: EcomCarto reserves the right to suspend or terminate accounts for violations of these Terms or illegal activities.
4. User Responsibilities
When using our Services, you agree to:
- Provide accurate and truthful information.
- Respect other users and refrain from harassment or abusive behavior.
- Use EcomCarto for lawful purposes only.
- Not interfere with the operation of the platform, including attempts to hack, introduce viruses, or disrupt Services.
5. Products and Orders
- Product Information: EcomCarto strives to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them.
- Order Acceptance: All orders are subject to acceptance by EcomCarto. We may refuse or cancel orders for reasons including stock unavailability, pricing errors, or suspected fraudulent activity.
- Order Confirmation: Once your order is placed, you will receive an email confirmation. This does not constitute acceptance until your order is processed.
- Pricing and Taxes: All prices are in the applicable currency and may include taxes. Shipping charges, duties, or other applicable fees are the responsibility of the buyer unless otherwise stated.
6. Payment Terms
- Payment Methods: EcomCarto accepts payments through authorized payment gateways and methods specified on the platform.
- Authorization: By providing payment information, you authorize EcomCarto to charge the specified amount for your order.
- Fraud Prevention: We may verify transactions for security purposes. EcomCarto reserves the right to cancel or suspend orders if fraudulent or unauthorized activity is suspected.
- Refunds: Refunds will be issued according to our Refund Policy, available on our website.
7. Shipping and Delivery
- Shipping Methods: Delivery timelines and charges vary depending on your location and the shipping method selected at checkout.
- Delivery Estimates: Estimated delivery dates are not guaranteed. EcomCarto is not liable for delays caused by carriers, customs, or other unforeseen events.
- Risk of Loss: Title and risk of loss pass to you upon delivery.
- Address Accuracy: Customers are responsible for providing accurate delivery addresses. EcomCarto is not responsible for orders lost due to incorrect information.
8. Return and Refund Policy
EcomCarto’s Return and Refund Policy governs the process for returns, exchanges, and refunds. Key highlights include:
- Returns must comply with conditions specified in the policy.
- Certain products may be non-returnable due to hygiene or regulatory reasons.
- Refunds are processed to the original payment method after inspection of returned items.
For complete details, refer to our Refund Policy on the website.
9. Intellectual Property Rights
- Ownership: All content on EcomCarto, including logos, text, images, graphics, and software, is owned by or licensed to EcomCarto and is protected by copyright, trademark, and other intellectual property laws.
- Limited License: You may access and use content for personal, non-commercial purposes. Unauthorized copying, reproduction, or distribution is prohibited.
- User-Generated Content: By posting reviews, comments, or other content, you grant EcomCarto a worldwide, royalty-free license to use, display, and distribute the content in connection with the Services.
10. Third-Party Links
EcomCarto may include links to third-party websites or services. These links are provided for convenience and do not signify endorsement. EcomCarto is not responsible for third-party content, privacy practices, or terms and conditions.